Extension grabber stick for handicapped1/14/2024 ![]() In addition, we offer accessible in-flight entertainment system (IFE) on many of our aircraft, depending on the system onboard and the age of the aircraft. Provide an individual safety briefing prior to flight departure.Īll our in-flight safety videos have closed captioning.Advise you of all information provided to other customers in a timely manner, for example procedures for take-off and landing, announcements, and meal and beverages services.While on board, our cabin crew will provide you with the following assistance: We will, however, make a reasonable effort to accommodate requests made within 48 hours. If you are a person with both severe hearing loss and severe low vision, you are required to contact the Air Canada Medical Assistance Desk at least 48 hours before departure to obtain approval for travel. Proceeding to the general public area upon disembarkation, to a location where terminal personnel may assist you with proceeding to the curbside zone or in finding your connecting flight.Accessing the largest washroom available on the aircraft, which is always located in the Economy cabin, if you require an on-board wheelchair or the assistance of a support person or service dog to use the washroom.Accessing our in-flight entertainment system. ![]()
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